In the NYT:
The company’s winners dream up innovations that they roll out to a quarter-billion customers and accrue small fortunes in soaring stock. Losers leave or are fired in annual cullings of the staff — “purposeful Darwinism,” one former Amazon human resources director said.
Matt Yglesias argues at Vox that Amazon’s work culture is so relentless because it’s a “startup that never grew up,” but Silicon Valley is exporting that startup culture to companies desperate for modernization, everywhere. So 24/7 digital communications, big data, and a veneer of world-changingness — the implements of torture for Amazon employees — are increasingly commonplace. Amazon, in other words, is not some dystopian outlier. It’s the new normal. It’s just a little more frank about its goals and intentions.
Touchy-feely PR statements are no doubt on the way.
ADDED (from The Onion):
SEATTLE — In response to accusations of an abusive workplace environment, Amazon CEO Jeff Bezos assured employees Tuesday that the company’s human resources staff was working 100 hours a week to address their complaints. “I’ve heard your grievances, and I promise that HR is toiling 16 hours a day, plus weekends, until the problem is solved,” read a company-wide email from Bezos, who promised that members of the human resources department would not be allowed to rest for a single second until allegations of a cruel, backstabbing office culture at Amazon were fully dealt with.
ADDED: The Amazon beatings will continue until morale improves.
(It’s like some kind of satire apocalypse.)