In the NYT:
The company’s winners dream up innovations that they roll out to a quarter-billion customers and accrue small fortunes in soaring stock. Losers leave or are fired in annual cullings of the staff — “purposeful Darwinism,” one former Amazon human resources director said.
Matt Yglesias argues at Vox that Amazon’s work culture is so relentless because it’s a “startup that never grew up,” but Silicon Valley is exporting that startup culture to companies desperate for modernization, everywhere. So 24/7 digital communications, big data, and a veneer of world-changingness — the implements of torture for Amazon employees — are increasingly commonplace. Amazon, in other words, is not some dystopian outlier. It’s the new normal. It’s just a little more frank about its goals and intentions.
Touchy-feely PR statements are no doubt on the way.